Hi, this is 6 Minute English from BBC Learning English. I'm Phil. And I'm Becca. We talk about emails. Many people try to write polite emails. But some people do not. They can be rude. One lady said she does not like it when people start emails with just her name. She likes a greeting like 'hi'. Another person did not like it when someone answered their email with just an emoji. This can make people feel threatened or unsure.
We learned about emails and how to be civil. Some people are uncivil in their emails. This means they are impolite. We should try to be polite when we write emails. If someone is stressed, they might write a rude email. We should try to relax before we write an email. We should not belittle people in our emails. We should not make them feel inferior. We should try to help people, not make them feel bad.
We can learn more about communication at work. We can check out the website bbclearningenglish.com. They have a quiz and a worksheet for this episode. We can learn more about office English. We can be more polite in our emails. We can make people feel happy instead of threatened. We should always try to be civil and polite.
